Privacy Policy
Your privacy is very important to us and we are committed to the protection of your personal information and to compliance with Australian privacy law.
General Data Protection Regulation (GDPR)
GlowupCloseup values your privacy and we are committed to protecting your personal information in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws. This summary outlines how we collect, use, store, and share your data.
1. Personal Data Collection:
We collect only the necessary personal data required to provide you with our products and services. The type of information collected may include your full name, address, date of birth, phone or mobile number, email address and other identifying and contact information, web pages visited, documents accessed and internet address which are provided willingly during the course of accessing our website. We may also collect text of written and oral communications gathered during our interaction with you, including where you post or comment within our platforms and/or otherwise interact on live-chat, social media and emails, including feedback and online reviews and other information from your interactions with us online, including cookie information, IP address, URL’s, search histories and other associated information. We do not collect sensitive personal information without your explicit consent. Please also note that GlowupCloseup is not intended for children under the age of 16. We do not knowingly collect personal information from individuals under this age without parental consent.
2. Cookies and Tracking:
Our website uses cookies and similar technologies to enhance your browsing experience. You can adjust your browser settings to manage cookies, but note that disabling cookies may impact your user experience.
3. Data Usage:
Your personal data is primarily used in the process of conducting our business which includes, but is not limited to, processing of your orders, management of your account, and provision of customer support. We may also use your data to send you relevant updates, promotions, advertisements, and newsletters about our goods and services or third-party products or services that may be of interest to you.
4. Data Sharing:
We do not share your personal data with third parties for marketing purposes without your consent. However, we may share your data with trusted partners who assist us in providing our services (e.g., payment processors, shipping companies). We will not use or disclose personal information for any secondary purpose, unless that secondary purpose is related to the primary purpose for which we have collected that information, and you would reasonably expect the disclosure in the circumstances, or unless you consent to that use or disclosure. We reserve the right to, if required, disclose personal or related information to the relevant law enforcement agencies if requested and/or in the event of suspected fraudulent activity.
5. Data Access, Retention and Security:
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. You have the right to access, correct, or delete your personal data stored by us. You can update your preferences for communication or withdraw your consent for marketing at any time. We employ strict security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Your information is stored securely and accessed only by authorized personnel.
You may ask us to provide you with details of the personal information we hold about you, and copies of that information. We will respond to your request and attempt to provide you with the data within 30 days of receipt of your request. In the event access is required, we may require proof of identity before information will be released to any person or organisation. If we provide you with copies of the information you have requested, we may charge you a reasonable fee to cover the administrative costs of providing you with that information. Please direct all requests for access to info@glowupcloseup.com.au.
6. Third-party Links and Services:
GlowupCloseup will only disclose your information to the extent necessary to allow third-party providers used by us to perform the services they provide to us (e.g. Payment providers).
If you leave GlowupCloseup’s website or if you are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or
GlowupCloseup’s Terms of Use and GlowupCloseup will not be liable for the privacy practices of other websites or applications.
We refer you to the privacy policies of the third-party websites, applications or service providers to understand the manner in which your personal information will be handled by them.
7. Changes to the Privacy Policy:
We may update our Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website. The date of revision for the Privacy Policy/Notice is indicated below.
For a comprehensive understanding of how we handle your personal data, please review our detailed Privacy Policy. If you have any questions or concerns about your privacy, data protection, or how your personal information is used, please contact us at info@glowupcloseup.com.au.
Shopify – IF THIS IS DIRECT FROM SHOPIFY THEN USE IT AS IS
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.
· Payment: If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
· All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
· PCI-DSS requirements help ensure the secure handling of creditcard information by our store and its service providers.