Terms & Conditions

Age of consent:

By using this site, you represent that you are at least the age of majority in Australia, or your country of residence, or that you are the age of majority in your country of residence and you have given us your consent to allow any of your minor dependents to use this site.

Product Information:

While we strive to provide accurate and up-to-date product information, we are not liable for any errors, inaccuracies, or omissions that may occur from product listings and descriptions. If you have any questions or concerns about a product, please contact our customer support team for clarification before making a purchase.

Ordering and Pricing:

By placing an order through our website, you agree to provide accurate and complete information. The prices listed on our website are in Australian Dollars (AUD) and are inclusive of GST, unless otherwise specified. We reserve the right to adjust prices, descriptions, and availability of products without prior notice.

Discount Codes Terms Of Use: 

Discount codes does not apply to products already on sale and cannot be combined with any other promotions or discounts. We appreciate your understanding and cooperation.

Payment and Security:

We use secure payment gateways to ensure your financial information is protected. By making a purchase on our website, you confirm that you are the authorised user of the payment method used. Any unauthorised use of payment methods and/or suspected fraudulent activities will be reported to the relevant authorities.

Shipping and Delivery:

For a complete overview of our shipping policy, please refer to our Shipping information page. All details are accurate at the time of publication and you agree to comply with the stipulated terms. GlowupCloseup is not liable for any variation in delivery time, cost or additional customs, duties, taxes, and fees that may be applicable due to changes in circumstances beyond our control.

Returns and Refunds:

By making a purchase of products or services through our website, you are acknowledging your acceptance of the terms and conditions outlined in the returns and exchanges policy and signifies your decision to forego the pursuit of any claims beyond the established parameters, pursuant to Australian consumer laws.

If any products you purchase from us are found to be faulty, damaged, or not as described, you may be entitled to a refund, repair, or replacement in accordance with our returns and exchanges policy. Returns or refunds will only be processed if the items meet the criteria stipulated in our returns and exchanges policy.

Information on this website:

Except where stated otherwise, the information and services on this website are provided by GlowupCloseup are accurate as at the date indicated on the relevant material.

Some of the content on this website may include materials sourced from third parties, such as images, graphics, and information. Proper attribution to the respective owners will be provided where applicable.

Links to third-party websites are provided for your convenience and any third-party advertising, information and referral buttons containing hyperlinks are not recommendations or endorsements by GlowupCloseup or its respective directors, affiliates or employees. Risk of third-party link usage, and consequential damages or loss, is assumed entirely by the user. The user is referred to the relevant third party for all relevant information and GlowupCloseup does not endorse or assume responsibility for the content or practices of these sites.

Copyright:

All content on our website, including text, images, logos, and graphics, is protected by copyright and intellectual property laws. Unauthorized duplication, distribution, or use of any content from this website without the explicit written consent of GlowupCloseup is strictly prohibited.

GlowupCloseup, its logo, and any related names or logos are trademarks or registered trademarks of GlowupCloseup. Any unauthorised use of these trademarks is prohibited without our written consent.

Limitation of Liability:

To the extent permitted by law, GlowupCloseup and its affiliates are not liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our website or products.

Nothing in these terms excludes, restricts or modifies any condition, warranty or liability which may at any time be implied by the Trade Practices Act or any other applicable law where to do so is illegal or would render any provision of the Agreement void. Subject to this qualification, all express or implied conditions or warranties, statutory or otherwise, in respect of the Information supplied is expressly negated and excluded.

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. Products or services may be removed for indefinite periods of time from the website and that services may be cancelled at any time, without notice to you. Any express use or, or inability to use, the website, its products or services is at your own risk. Services and products delivered to you are provided ‘as is’ and ‘as available’ for your use without any representation, warranties or conditions, either express or implied.

If, at our request, customers send feedback, testimonials or comments forwarded to us via email, online, postal mail or in other formats, you agree that these materials, at any time, without restriction, can be edited, copied, distributed, translated and otherwise used in any medium for publishing and promotional purposes without any obligation to maintain comments in confidence, provide response or provide any compensation. GlowupCloseup maintains no responsibility in the accuracy or reliability of claims made in such materials.

You agree that GlowupCloseup will not be liable for any injury, damages or loss of any kind whatever (including, without limitation, any liability for consequential loss) arising out of the use by you of, or reliance by any person on the Information supplied whether arising from any act, omission, error, misstatement or failure (and whether negligent or not) of GlowupCloseup, its officers, servants, agents or independent contractors or otherwise.

You agree to indemnify, defend and hold harmless GlowupCloseup and its subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorney’s fees, made by any third-party due to or arising out of your breach of these Terms of Use or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

Acceptance of Terms of Use:

By moving on to any other part of this website you agree that you have read, understood and will be bound by the Terms and Conditions stated and referenced above.

These Terms of Use are effective unless and until terminated by either you or us. You may terminate these Terms of Use at any time by notifying us that you no longer wish to use our services, inclusive of our website, products and services provided.

Reporting Copyright Infringement:

If you believe that any content on this website infringes upon your copyright or intellectual property rights, please contact us at info@glowupcloseup.com.au with the following information:

- A description of the copyrighted work or intellectual property that you claim has been infringed.

- A description of the allegedly infringing content and its location on our website.

- Your contact information, including name, address, phone number, and email.

- A statement by you, made under penalty of perjury, that the information provided is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

- We respect the intellectual property of others and will promptly respond to valid claims of copyright infringement.